Resources for Members

We have a vast library of all kind helpful and informative resources, that is updated on regular basis.

You must be a logged in BBSA member to have access to our resources.

This is legal advice prepared by Trading Standards. Relevant to all members across the UK - if used verbatim in England and Wales it has the added benefit of being Assured Advice - so a local Trading Standards Officer cannot take a different view.

BS/EN/ISO Standards (2)

Standards are written by the industry, for the industry. Crucial for child safety and mandatory CE marking but also the reference for product performance requirements and tolerances.

Complaints & Mediation (6)

The BBSA offers a mediation process for customer complaints.

COVID-19 (3)

Guidance and resources for members relating to Covid-19 business requirements.

Employment Contracts (3)

Pro-froma employment contracts prepared by the BBSA's solicitors for hourly paid, monthly paid and senior staff.

Government Consultations (10)

BBSA's responses to government consultations.

Guidance Notes (56)

Current and detailed guidance on a range of industry topics. Those guidance notes which cover a mandatory requirement are highlighted and there is a search function so you can locate the guidance your require.

Health & Safety Guidance (2)

Health and safety guidance and templates for all employees. Don't forget there are free H&S training courses too - click training in menu opposite.

Product Characteristic Guidance (11)

Produced by the BBSA (not you!), the only trade association for the industry stating the typical characteristics of the nine most popular product types. The guidance covers all the main characteristics of each product in detail highlighting what is deemed product specific rather than a fault. The best way is to give the relevant product characteristic sheet to your customer before they enter into a contract with you. This is then classed as a “pre-contract condition” which helps prevent the customer complaining and/or claiming ignorance later.

Staff Handbook & Staff Policies (3)

Staff handbook and policies prepared by the BBSA's solicitors.

Sub-Contractor/Fitter Agreements (1)

Template agreement. Remember to read the guidance note (A24) on using a sub-contract fitter too.

Terms & Conditions of Sale (4)

Business to consumer (B2C) written in conjunction with Trading Standards. Business to business (B2B) prepared by the BBSA's Solicitors.

Webinars (8)

Direct access to webinar recordings, watch what you want, when you want.

Join the BBSA

Do you always want to be up-to-date with the latest news, regulations and have a specialist advice and guidance tailored to our trade needs enabling you to focus on successfully running your business? Then, apply to join the BBSA today!

Benefits

Benefits of our membership are wide-ranging. Free and discounted training for your staff, access to our ready-to-use solicitor approved legal documents, free legal helpline, use of the BBSA logo, website presence, and industry specific guidance are amongst a few.